You've come across betting sites claiming that our-onlinecasino is the best. Royal Ace casino is undoubtedly one of them and although it is not flawless, it is a legit site. It is owned by Crystal Palace Group which is based in Costa Rica. Complaints have been levelled against the series of casinos owned by this company. Nonetheless, the existence of the casino in the market since 2009 is evidence that there's more than the negative reviews.
Which kind of games are available?
If you are looking for a casino that is offering different sorts of games and their variants, Royal Ace Casino ought to be your primary option. If you are slots connoisseur, you'll find plenty of them on this casino that you cannot barely exhaust. There are slots games such as Football Frenzy, Glitz & Glamour, Paris Beauty, Bank on It!, Jazz Time and Aztecs Treasure Feature Guarantee among many others. What's more is that there are progressive jackpots on these games.
Video Poker and table games enthusiasts are also spoilt for choice on Royal Ace Casino. The games are provided by RTG and you can therefore expect them to have top notch graphics. Video poker games available include Double Double Jackpot, All American (multi-play), Bonus Deuces Wild and Sevens Wild. If it is table games that you love, Royal Ace Casino has got thrilling ones such as Blackjack with Perfect Pairs, Sic Bo, Pontoon, Tri Card Poker, Let ‘Em Ride and Red Dog.
Are there bonuses and promotions?
If you love bonuses, Royal Ace Casino will not disappoint you as it has loads of them up for grabs. The offer is most lucrative for new customers. On their first deposit, new clients are entitled to receive a 100% match of their deposit amount without an upper limit. This means that any amount that one deposits will be matched. There are no many other sites that are more generous with bonuses and this is what makes Royal Ace Casino unique.
However, you need to be wary not to deposit a lot as the lack of an upper limit means that the wagering terms are also high. Nonetheless, you have a choice to make on how much you are willing to put on the site. And that's not all on bonuses. Everyday, Royal Ace Casino has got you in mind. Expect to find lucrative offers daily dubbed 'Crazy Days promotions.' This means that there is a surprise every day.
What are the deposit and withdrawal terms?
Depositing on Royal Ace Casino is not hard considering that they allow the common options. With a Visa or Mastercard account you can transfer funds to the account with zero hitches. Using e-wallets is also a viable option. Therefore, with a Neteller account, depositing money is straightforward. What's more special is that they also allow the Bitcoin option. Therefore, if you have money in crypto form, you do no require to withdraw first before you can deposit. Simply just transfer it.
When you want to withdraw your winnings, there's nothing to stop you. Nonetheless, Royal Ace Casino has miles to cover regarding their withdrawal procedures and options. Most commonly, customers are advised to use Bank Wire or checks during withdrawal. The underside of these techniques is that they are costly and may take time for processing. Checks can take up to one and a half months for processing. That's quite a long period to wait.
Do they have efficient customer service?
With the above highlighted issues concerning withdrawals, it is expected that customers would be constantly making contact with the Support agents. Royal Ace Casino is perfectly braced for this and it has a toll free phone line that is open at any time of the day. The agents are also ever willing to solve all the customer queries. There are also several email addresses on their sites. However, there is no chat service. Therefore, clients have to either call or send email.